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This assignment will shed light on creating better Customer Relation Management Information system in bank of Queensland by implementing information system. In order to do that, this assignment will identify the problem areas and strengths of the respective bank. The assignment will also consist of the requirement of management system as per the information system. Customer Relation Management Information System (CRMIs) will be managed with special reference to information technology of the company. The execution strategy of information technology will be applied in this assignment.

Customer Relation Management Information System (CRMIs) has been selected for this project because it meets all the requirements and aspects that need to cover in this entire project. To make this project a successful one; hence, role of CRM system as information system within banking sectors of Australia.   

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