Privacy Policy

1. About this policy

This policy explains what information Assignment Achievers ("we", "us") collects when you visit our website or place an order, what we do with it and the choices you have. If anything here is unclear, write to us at the email address on our contact page.

2. What we collect

Details you give us: your name, email address, phone or WhatsApp number, country, and your course level and subject.
Order details: your instructions, the files you upload (briefs, rubrics, notes) and the messages you send about an order.
Payment records: the amount, currency, date and payment reference. Card and bank details are entered on the payment provider's page; we never see or store them.
Technical data: your IP address, browser and device type, and the pages you visit, collected through cookies and similar tools.

3. Why we use it

To prepare your quote, carry out your order and deliver the finished work.
To keep you updated about your order by email, WhatsApp or your dashboard.
To take payments and keep the records the law requires.
To check quality, handle revisions and refunds, and improve our service.
To send occasional offers or study guides, only if you have agreed to receive them. You can unsubscribe at any time.

4. Who sees your information

Your name and contact details are seen only by our support team. The expert working on your order receives your instructions and files, but not who you are. We never sell your data, and we never tell your university or anyone else that you used Assignment Achievers.

We share data only with the service providers we need to run the site, and only for that purpose:

Payments: our billing partner Mentoslife takes payments for us through Razorpay, so your bank statement may show Mentoslife.
Hosting and storage: our website, database and uploaded files are hosted by cloud providers.
Email: order emails are sent through an email delivery service.

We may also disclose information when the law requires it.

5. Keeping it safe

All traffic to our website is encrypted, files are kept in private storage, and only staff who need your data to help you can reach it. No system is perfectly secure, but we review our safeguards regularly.

6. How long we keep it

We keep order and payment records for as long as we need them to support your orders and to meet tax and accounting rules. You can ask us to delete your account and files sooner, unless we have to keep a record by law.

7. Cookies

Cookies keep you signed in, remember your preferences and tell us which pages are useful. You can block or delete cookies in your browser settings, but parts of the site, such as signing in, may then stop working.

8. Your choices

You can ask to see the personal data we hold about you, correct it, download it or have it deleted, and you can withdraw consent to marketing at any time. Contact us by email or WhatsApp and we'll reply within 30 days.

9. Updates

If we change this policy we'll publish the new version here and update the date at the top. Significant changes will also be emailed to account holders.