Revision & Refund Policy

1. Free revisions for 15 days

For 15 days after we deliver your work, you can ask for changes as often as you need, at no extra cost.

• Free revisions cover anything that was in your original instructions.
• New instructions, or a change in what the task asks for, may be quoted separately.
• Most revisions are back with you within 24 to 48 hours.

2. When you can get a refund

• Not delivered: we didn't deliver the work by the deadline we agreed.
• Charged twice: a technical error took the same payment more than once.
• Quality: the work doesn't meet the instructions or standard you ordered. Our quality team reviews these cases.

3. How to ask

Contact support within 15 days of delivery and explain what went wrong. Our quality team, which is separate from the expert who did the work, reviews every request so the outcome is fair to you and to the expert.

4. Partial refunds

If most of the requirements were met but some were missed, we may refund part of the price, up to 50%, depending on how much was missing.

5. When we can't refund

We can't give a refund for results that depend on things outside our control, such as attendance or other assessments in your course, or for requests made after the time limits above.

Refunds go back to the payment method you used. How long they take to appear depends on your bank or card provider.